Shipping policy

Shipping Policy

Last Updated: August 2026

At The Turning Point, we sell digital products only. No physical items are shipped.

Digital Delivery 

Once your payment has been successfully processed, your digital product will be delivered electronically.

You can expect to receive:

  • An order confirmation email.

  • An email containing your download link or access instructions.

Most orders are delivered immediately after payment. In some cases, delivery may take up to 30 minutes depending on payment verification.

Delivery Issues

If you do not receive your digital product within 30 minutes:

  • Check your Spam or Junk folder.

  • Ensure you entered the correct email address at checkout.

  • Contact our support team for assistance.

Shipping Fees

Since we only sell digital products, there are no shipping fees.

Physical Shipping

The Turning Point does not ship physical products. All purchases are delivered digitally via email.

Contact Us 

If you have any questions regarding your order or digital delivery, please contact us.

Support Email: support@theturningpoint.co.za (replace with your actual support email)

By placing an order with The Turning Point, you acknowledge that you understand and agree that all products are delivered digitally and that no physical shipping is required.