Refund Policy

Last Updated: August 2026

At The Turning Point, we are committed to providing high-quality digital products and resources. Please read our refund policy carefully before making a purchase.

Digital Products

Due to the instant access and downloadable nature of our digital products (including PDFs, guides, templates, checklists, and other downloadable resources), all sales are final.

Once your purchase has been completed and access has been granted, we do not offer refunds, returns, or exchanges.

Exceptions 

A refund may only be considered if:

• You were charged more than once for the same purchase.

• You did not receive access to your digital product due to a technical issue that we are unable to resolve.

• The purchase was made due to a verified billing error.

Unauthorized Transactions

If you believe your payment was made without your authorization, please contact your bank or payment provider immediately and notify our support team.

Contact Us

If you experience any issues accessing your purchase or have questions about your order, we're happy to help.

Support Email: support@theturningpoint.co.za (replace with your actual support email)

By purchasing any digital product from The Turning Point, you acknowledge that you have read, understood, and agreed to this Refund Policy.